We launched our online smile assessment tool a month ago and the feedback is great. Patients who have used the tool have commented on how easy and transparent it is making the enquiry process. We have found that users of this tool are understanding their dental requirements a lot better before they even come to see one of our dentists.
It can be a daunting prospect for some people to enquire about dental care, especially if they have put off going to the dentist for a long time. Sometimes you just don’t know where to start. For this reason, the online smile assessment is very useful to patients who need a little help to understand their own dental health situation.
It is a simple tool which takes no more than 2-3 minutes to fill out and we have tried to make it as streamlined as possible to help patients specify exactly what they are looking for. We have even included an option to upload a selfie of your smile to help us understand your dental problem. The option to upload a selfie is not compulsory.
The information is immediately and confidentially passed on to our expert dental team who will assess the information, allowing them to provide bespoke advice to each of the enquiries. I think this is a great way for patient’s to understand their own treatment need prior to attending the practice. This helps people build some foundation knowledge about their dental care, reassuring them prior to their appointment. This can then be built on in more detail during their clinical assessment and consultation at the Practice.
Thank you for all the feedback, we hope to continue to bring more improvements to our patients in the coming months.
From Mohsin and everyone at Infinity Dental Clinic.